✅ Wow, what a genius way to turn unhappy customers into happy ones, Smile.io!
Great job!
But hey, let's take it up a notch.
Adding migration/onboarding/implementation partners right below with a few heads or links to a service provider directory in this section would be killer.
With experts onboard, customers can feel at ease, knowing they're not just dealing with sales reps.
It costs 5 times more to acquire a new customer than to retain an existing one.
Plus, stats show that improving customer retention rates by just 5% can increase profits by 25% to 95%!
So, making sure the switch is smooth and hassle-free is key.S
o, while the financials seem solid, it's crucial to consider the time and effort involved in switching before hitting that 'talk to us' button.
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