Strategy before technology in partnerships

Strategy before technology in partnerships

Successful partnerships start with strategy, not just technology. Without a clear plan, even the best tools can’t unlock the full potential of partnerships to drive growth, reduce costs, and increase customer loyalty.
by 
Andreas Geamanu, CEO at introw.io
Article
November 26, 2024

Strategy before technology in partnerships

So, technology or strategy first? I’m Andreas, co-founder at Introw—a partnership management platform focused on boosting partner revenue and engagement, tightly integrated with your CRM. But here’s the truth: technology is only as effective as the strategy behind it. Why? Because a structured, focused strategy is the foundation of any successful partner program. Without it, technology can’t deliver the results you need—it only amplifies what’s already there.

Why partnerships enhance growth

In an increasingly competitive business landscape, partnerships have become a cornerstone of growth strategies. Unlike traditional sales approaches, partnerships enable companies to tap into each other’s networks and resources, creating a multiplier effect that drives expansion on both sides. Here’s why partnerships are so effective in enhancing growth:

  1. Lower Customer Acquisition Costs (CAC): Creating opportunities to connect with warm leads rather than spending heavily on cold outreach.
  2. Increased Customer Lifetime Value (LTV): Thanks to the credibility and trust established through the partner, these customers are more likely to stay longer, engage more deeply, and spend more over time.
  3. Accelerated Sales Cycles: Customers are more likely to move quickly with companies endorsed by a trusted source, helping businesses achieve revenue targets faster.

While partnerships offer powerful growth advantages, they’re not without their challenges. Many companies struggle to activate and engage their partners effectively, with only around 20% of partners typically generating revenue and staying engaged. To fully leverage the growth potential of partnerships, companies need a structured strategy for partner management—one that aligns incentives, tracks performance, and ensures mutual value.

Why partnerships need strategy

So, your CEO comes back from a board meeting and says, "We need to start doing partnerships." An eager Account Executive (AE) volunteers, saying, "Sure, I can take this on!" What happens next? The AE starts reaching out to all kinds of potential partners: resellers, referral partners, tech alliances, consulting partners—you name it. A few weeks later, they’re frustrated and say, "These partnerships just aren’t working."

Sound familiar? Imagine if a company decided to launch products X, Y, and Z all at once with no clear plan. Everyone would say, "Don’t do it—it’s too much at once." But with partnerships, this lack of focus often flies under the radar.

The truth is, partnerships need a strategy with FOCUS & ALIGNMENT to succeed.

Why companies need an external partnership manager like Bond

Without a clear strategy that defines goals, partner types, and measures of success, you risk spreading your efforts too thin and missing out on real impact.

And this is where an experienced external partnership manager like Bond comes in. They are able to analyse the past (if available) & make a focussed plan for the future.

This is based on years of experience in the field and success at other similar companies. In this way, you don’t need to reinvent the wheel, but you’re able to leverage existing knowlegde.

They will have an increase in pipeline & revenue at the core of their strategy.Why? Simple, if they don’t deliver they will be much easier out than an internal employee.

Why tools like Introw are making partnership engagement easier

Once your partnership strategy is clear, it’s time to deploy tools that enhance visibility and engagement across the program. That’s where Introw comes in—built to turn your CRM data into actionable insights and real-time partner engagement. Here’s what Introw enables:

  • Real-time visibility into partnership performance, with data-driven recommendations to improve outcomes (this allows an external partnership manager like Bond to report in minutes & in real-time on the success of the partner program)
  • Scalable partner engagement through real-time deal notifications, product updates, and content sharing.
  • A fully-integrated partner portal, where partners can access resources, collaborate, and stay aligned on deals.

By starting from your CRM data Introw is able to launch a partner portal All 2-way connected with your HubSpot or Salesforce. So forget about an implementation time of months for a typical partner platform, with Introw you can get started in minutes.

Eva
Ruben
Romain

Why Bond?

2.5x

increase in rev.

+41%

increase in win rate.

+30%

partner-sourced rev.